1. Trader identity and contact
Neuron Prep is operated by AYRES S.R.L., registered in the Turin Companies Register under no. 12280250015 (REA TO-1278160), registered office Corso Re Umberto 63, 10128 Torino (TO), Italy, VAT number IT12280250015. Support and legal notices: support@neuronprep.com, or by certified mail to ayressrl@pec.it, or by post to Corso Re Umberto 63, 10128 Torino (TO), Italy.
2. Scope and acceptance
These terms govern accounts and purchases made through neuronprep.com. Before registering, you must actively accept the current Terms and Privacy Notice. At Stripe Checkout you must also accept the terms shown there. The English and Italian texts are intended to describe the same agreement. If the two versions differ, the Italian text prevails, without prejudice to any mandatory protection available to you under the law of your country of residence.
3. Products and prices
We sell browser-based digital study materials: the Strategy Guide, Question Bank, and Full Package. Nothing physical is shipped. Prices displayed to consumers are total prices including applicable VAT. Stripe calculates and displays the final tax treatment and billing details at checkout. The price and currency shown on the Stripe checkout page are the binding transaction price.
4. Payment and access
Payments are processed by Stripe. We do not receive full card details. Access is granted to the Neuron Prep account using the same verified email address used at checkout. Use that email when creating or signing into the account. Access may take a short time while Stripe confirms payment.
5. One-time purchase and duration
Purchases are one-time payments, not subscriptions. Access continues while we operate the service. If the service closes, we will give at least 90 days notice and provide a reasonable way to retain purchased materials, subject to law and third-party rights.
6. Account security
You must provide accurate information, protect your password, confirm ownership of your email, and promptly tell us of suspected misuse. Accounts are personal and may not be shared. We may temporarily restrict suspicious access while investigating, but will provide notice and an opportunity to respond where appropriate.
7. Licence and prohibited use
You receive a personal, non-exclusive, non-transferable licence for private study. You may not resell, redistribute, publish, scrape, bulk-download, share credentials, remove notices, create competing derivative products, or use the materials to train machine-learning systems without written permission.
8. Consumer withdrawal rights and immediate digital supply
Consumers may normally have a 14-day withdrawal right. For immediate supply of digital content, loss of that right may require your prior express consent and acknowledgement. You give that consent at checkout, where the request for immediate supply and the acknowledgement of the consequences are presented before payment is completed and your acceptance is recorded.
9. Refunds and defective service
Your mandatory statutory remedies remain unaffected. Because the materials are digital content supplied immediately, the statutory right of withdrawal ends once access begins, and you are asked to confirm this at checkout. Beyond your statutory rights we do not operate a general change of mind refund policy, but we will always put right a genuine problem. Contact us if access is missing, content is materially defective, or a payment was duplicated. Refunds or disputes may suspend or revoke the corresponding access.
10. Accuracy and educational disclaimer
Neuron Prep is independent educational material, not official exam information, tuition, medical advice, or a guarantee of admission. Exam rules, syllabi, dates, quotas and rankings change. Verify official requirements with MUR, Universitaly and the relevant university. Questions and explanations may contain errors; report suspected errors to us.
11. Automated study suggestions
Some optional features use automated processing and a third-party AI provider to phrase study suggestions from aggregated performance statistics. They do not determine admission, are not professional advice, and can be ignored. See the Privacy Notice.
12. Availability and changes
We aim for reasonable availability but cannot guarantee uninterrupted service. We may maintain, secure or improve the service. Material changes affecting existing rights will be communicated in advance where required.
13. Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud, and any mandatory consumer rights. Subject to that, our total liability arising out of or in connection with your purchase is limited to the amount you paid for the materials concerned. We are not liable for indirect or consequential loss, for loss of profit or opportunity, or for any particular examination result, since admission depends on your own performance and that of other candidates.
14. Governing law and disputes
These terms are governed by Italian law. Any dispute falls to the courts of Turin, Italy. If you are a consumer resident in the European Union, this does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of that country. Before going to court, please contact us at support@neuronprep.com so we can try to resolve the matter directly. Consumers in the EU may also use the European Commission Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
15. Contact and version
Questions: support@neuronprep.com. Version: 2026-08-08-en-it-v2. Effective date: 2026-08-09.